Terms & conditions

Mindstar Hypnotherapy provides Solution Focused Hypnotherapy sessions online via Zoom. All services are delivered by Tom Price, a qualified Solution Focused Hypnotherapist and member of the National Council for Hypnotherapy (NCH).

Hypnotherapy is a collaborative process. While many clients experience positive results, no specific outcomes can be guaranteed.

To work with me, you must:

• Be 18 or older (or have parental/guardian consent if under 18).

• Be willing to participate fully in the therapeutic process.

• Provide accurate information about your health and wellbeing.

• Inform me of any changes to your mental or physical health during treatment.

Hypnotherapy is not a replacement for medical or psychiatric care. You should always follow the guidance of your GP or healthcare provider.

All sessions are conducted online via Zoom. You are responsible for ensuring:

• A stable internet connection

• A quiet, private space where you won’t be disturbed

• That you are not driving or operating machinery during hypnosis

• Your device is fully charged or connected to power

If technical issues occur, I will always do my best to continue or reschedule.

• Sessions are paid at least 48 hours before the day of the appointment.

• Packages or block bookings must be paid in advance unless otherwise agreed.

• Prices are clearly displayed on the website and may change from time to time.

I understand life happens. All I ask is:

• 24 hours’ notice to cancel or reschedule your session.

• Cancellations under 24 hours or missed appointments may be charged at full price.

• If I ever need to reschedule, I will also give you at least 24 hours’ notice where possible.

Refunds for prepaid sessions or packages are offered at my discretion.

Everything you share in sessions is confidential, except in the following situations:

• If I believe you are at risk of harming yourself or someone else

• If there is legal or safeguarding concern

• If I seek professional supervision (your identity is always protected)

For full details on how your data is collected, stored, and protected, please see my GDPR Policy.

Mindstar Hypnotherapy complies with UK GDPR. I will only collect information necessary for providing safe and effective therapeutic support.

See my Client GDPR Policy for full details of:

• what data I hold

• how it’s stored

• how long it’s kept

• your rights as a client

Hypnotherapy is a highly effective therapeutic approach, but:

• Results vary from client to client

• No outcomes are guaranteed

• You remain fully responsible for your own decisions, actions, and wellbeing

Hypnotherapy should not be used as a substitute for medical treatment, diagnosis, or emergency support.

By using this website, you agree not to:

• Copy or distribute any content without permission

• Use the website for unlawful purposes

• Attempt to interfere with the functioning or security of the website

All content on this site (text, branding, images) is owned by Mindstar Hypnotherapy unless otherwise stated.

If you have a concern or complaint, please contact me directly at:

📩 tom@mindstarhypnotherapy.com 📞 +44 (0) 7772 689 554

I will do my best to resolve any issues quickly and professionally. If needed, you may also contact the National Council for Hypnotherapy (NCH).

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be handled under this jurisdiction.

If you continue using this website or book a session, you agree to these Terms & Conditions.

Thank you for choosing Mindstar Hypnotherapy, I look forward to supporting you.